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Terms & Conditions

Terms & Conditions

Welcome to our website, if you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and condition of use which together with our privacy policy govern Travels Moon relationship with you in relation to this website The term "Travels Moon" or 'us' or 'we' refers to the owner of the website whose registered office is 30 Palika Place Annexe, Panchkuian Road, Near Ram Krishna Ashram Metro Station, Pillar No 11, New Delhi-110001 India. The term 'you' refers to views of our website www.Travelsmoon.in

The use of the website is subject to the following terms of use:-
The content of the pages of this website is for your general information and use only, it is subject to change without notice.

Neither we nor any third parties provide any warranty of guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials may contain inaccuracies or errors and we exclude liability for any such inaccuracies or errors to the fullest extent permitted by low.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable it shall be your own responsibility to ensure that any product, services or information available through this website meet your specific requirements.

This website content material which is owned by or licensed to us. This material includes, but is not limited to, the design. Layout, look appearance and graphics. Reproduction is prohibited other than in accordance with the copyrights notice, which forms part of these terms and conditions.

Unauthorized use of this website may give rise to a claim for damages and / or be a criminal offence.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Any unauthorised use of this website or its content may give rise to a claim for damages and/or be a criminal offence. Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi.

You agree and acknowledge that Travels Moon will have the right of reimburse for any loss that may be caused to Travels Moon for any misuse of its website by You and Travels Moon will have all rights to approach any court of law for enforcement of such rights.

1. Pricing
Our policy assures you of an economic pricing, along with the convenience of making reservation online. Unless otherwise mentioned, prices quoted on our website are charged on per person basis, and do not include tips given to tour guides or drivers, passport / visa fee, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as increase in airline tickets, hotel rates, or transport expenses.

2. Methods of Payment
We accept almost all major credit cards, such as Visa, MasterCard, American Express, Discover, and Diners . Full payment must be done by credit card, and guests are entailed to provide their credit card number to complete the transaction. This, in turn, will be showed as a charge on your statement.

3. Confirmation of Payment
Once the payment is done, our travel consultants will send you a confirmation slip by e-mail. Its print can be produced as an evidence of payment to the service provider to redeem your tour package. But make sure that you´ve provided correct information pertaining to your travel requirements at the time of booking.

4. Cancellation & No Show Policy

4.1 Cancellation

◾ Every Tour Activity/Attraction/Hotel has its own cancellation policies, before booking any activity with Travels Moon, client has to read cancellation policy of that particular tour.

◾ Combo tours can be cancelled, but if anyone is cancelling any of the single tour in combo then they will not able to avail combo offer, In this case Travels Moon will consider Individual tour price of non-cancelled tour & Refund remaining amount.

◾ Tourist Visa fees is not Refundable once payment done.

◾ While booking combo please make sure that all combo tours options are available. If not, you would only be able to enjoy the tours and services that you have seen in the options.

4.2 No Show
◾ If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.

5. Cancellation Procedures
Prior to making cancellation , we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to Travels Moon in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. Travels Moon cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.

6. Itinerary Amendments
Routings and services covered in your package are subject to change based on local / weather conditions, airway schedules and such other several aspects. Should this transpire, we can provide suitable options of similar value, however depending on its availability. At most, we announce changes in itinerary, if any, before departure. Please note that Travels Moon reserves complete right to implement minor amendments in itinerary at any time without reimbursement. Further, no reimbursement can be done in the event of vis major, such as flood and earthquake.

7. Hotel Accommodation & Check-in – Check-out Policy
If we are not able to trace for you an accommodation in your preferred hotel, all efforts will be undertaken to provide you with a suitable alternative of similar budget and standard. Speaking of check-in / check-out policy, it largely depends on the hotel that you´ve chosen. Travels Moon cannot be held responsible for any early or late check-in and check-out requests which are not adhered by the hotel due to their busy schedule.

8. Travel Insurance
Travels Moon shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of trip. It is advisable that the traveler should avail of a travel insurance policy to tackle unforeseen events.

9. Travel Documents
It is the responsibility of every guest to ensure that he or she carries documents relevant for a particular tour, including passport or a valid ID card. This is especially important for guests coming from a different country. No refund can be done in the event of loss or lack of these relevant documents. Similarly, passengers – irrespective of their nationality – are advised to check with their respective country´s consulate here to gain information on entry requisites, before they plan to visit here. Equally vital is to inquire with your consulate regarding the current visa and health requirements, as they are subject to change without prior notice.

10. Website Usage Restrictions

All content in this website, including logo, images, information on tour package, pricing details, and other relevant details, are proprietary to Travels Moon. Accordingly, as a condition of this website´s usage, you agree not to exploit this website or its content for any non-personal, commercial, or illegitimate purposes.

For Tour and Packages

We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience.

Unused inclusion in a tour package is non-refundable.
Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.

The arrangement of seating will depend on its availability and will be done by our driver or tour guides.
Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.

Coupon Codes can be redeemed only through online booking process.
We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.
In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Contact Us

Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website to info@travelsmoonteam.com

Thank you for choosing our travel package(s). By booking a trip through our website, you´re deemed to have agreed to its terms of use. Please read the following terms and procedures in order to make sure that you´ve clearly understood the conditions of your preferred trip. All of the below mentioned terms and conditions are applicable for bookings made through our websites such as:

International Tours
Char Dham Yatra
Goa Tours